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Senior Marketing Manager - Austin, TX

Leading household name IT brands choose our company to reach over a million IT buyers every month. As experts in our field, we bridge the gap to companies with strong influence over IT buying decisions such as resellers and leading industry bodies. Through digital marketing, innovative contact center & communications we develop relationships to inform and engage. Due to our rapid growth and increasing customer base, we’re now searching for a Senior Marketing Manager to join our Austin team.


This role will see you take responsibility for marketing in North America, including creating and executing our demand generation strategy, working with the Country Manager & Sales team.You’ll also introduce new products and services whilst building new lines of revenue, and reporting to the global CMO, you’ll be responsible for corporate communications and content strategy. This is a strategic and hands-on, operational role with great career progression potential as we continue to grow.


Your responsibilities will include:
 
  • Leading North America marketing, enabling sales to win new business, develop new lines of business and introduce new digital products and services
  • Take ownership of customer data & segmentation strategy.
  • Managing website strategy, content, engagement and demand-conversion performance.
  • Developing and executing the global corporate communication plan.
  • Developing and executing the annual North America marketing demand plan – including budget proposal, content and contact strategy, media plan and ROI attainment.
  • Briefing and managing deliverables from media and creative agencies.
  • Co-ordinate the supply and design of sales collateral.

What you’ll need:
 
  • Proven experience in a comparable generalist marketing management (B2B) role with demonstrable success, ideally in the technology sector.
  • Excellent project management skills with a meticulous eye for detail and high quality standards.
  • Excellent written and verbal communication skills and experience, preferably in a communications or PR role
  • Demonstrated affinity and passion for digital communications and technology
  • Ability to communicate and negotiate effectively to a diverse group of stakeholders
  • Tertiary qualifications in communications, marketing or similar discipline are preferred.


We're seeking someone who’ll be as passionate about our brand as we are. An individual who will thrive as we continue to grow.


As a fast growing technology services company, we celebrate creative problem solving and an outcome focused approach. We seek team players with a positive energy, who show great initiative, and a get-it- done attitude.

Product Manager - Mountain View, California

As a Product Manager, you will be the product owner of the platform engineering team that develops the core software infrastructure. You will work with the Director of Product and the CTO on the product strategy and play a critical role in defining and shipping high-quality products on time.
 
RESPONSIBILITIES
  • Own the full product lifecycle management. You will be the product leader for all platform products, including our patented baked on the way technology.
  • Scope and prioritize features based on business and customer impact.
  • Drive new feature development from start to finish. Work cross functionally with engineering, operations and marketing.
  • Exhibit sound product judgment, ability to formulate product strategy and present clear measurable objectives that will lead to achieving our business goals.

REQUIREMENTS

 
  • 3+ years of work experience as a product manager in shipping scalable and robust platform products; involved in process end-to-end.
  • Strong technical aptitude and ability to understand best practices and application architecture when building a platform rather than an application.
  • Strong communication and project management skills. Able to collaborate with and inspire cross discipline teams to achieve goals
  • BS, quantitative or technical degree a plus (math, economics, engineering, or finance). MBA a plus.


BENEFITS

 
  • Competitive salary and equity
  • Flexible, unlimited vacation
  • Company-paid comprehensive health, dental and vision insurance, which covers the individual as well as spouses or domestic partners and dependants.
  • Free pizza

Digital Marketing Coordinator - Arlington, VA

Digital Marketing Coordinator


Reporting to the CRO, our Digital Marketing Coordinator would manage the execution and implementation of all acquisition, retention and referral activities and initiatives across the organization. The Digital Marketing Coordinator will support the CRO by using various tactics to promote and educate users about the product, attract and retain customers, and grow share of game play with existing users. The position requires a person with an entrepreneurial mindset, a test-and- learn orientation, creativity and a deep quantitative skillset. The Digital Marketing Coordinator’s chief objective is to have oversight of all aspects of marketing execution, including the creation of promotions, measurement of outcomes, increase in referral, and differentiation of all brands.


Key activities include:
  • Work with CRO on Planning & Strategy
  • Customer Acquisition, Retention and Referral
  • Customer Acquisition, Engagement & Retention
  • Manage Social Media Channels
  • Implement Email Marketing Campaigns
  • Develop Notifications / Alert Marketing Campaigns
  • Create Daily Return Incentives
  • Manage Affiliate Partnerships
  • Customer Referral
  • Develop and Implement Referral Strategies
  • Game Invites
  • Link Building
  • Referral Incentives

Essential Requirements
  • Solid understanding of business planning, marketing testing and reporting methodology
  • 2 – 3 years of experience implementing email, social and affiliate campaigns
  • Experience with customer life cycle and segmentation strategy
  • Creative thinker who can generate interesting promotions and write motivational copy
  • Ability to manage multiple projects at once and proactively identify new projects
  • Ability to succinctly communicate both verbally and in writing, and provide clear direction on projects
  • Ability to interface with a wide range of internal teams
  • Excel and project management skills
  • Meticulous attention to detail

Digital Marketing Specialist - Arlington, VA

Digital Marketing Specialist


Reporting to the CRO, our Digital Marketing Specialist would manage the execution and implementation of all acquisition, retention and referral activities and initiatives across the organization. The Digital Marketing Specialist will support the CRO by using various tactics to promote and educate users about the product, attract and retain customers, and grow share of game play with existing users. The position requires a person with an entrepreneurial mindset, a test-and- learn orientation, creativity and a deep quantitative skillset. The Digital Marketing Specialist’s chief objective is to have oversight of all aspects of marketing execution, including the creation of promotions, measurement of outcomes, increase in referral, and differentiation of all brands.


Key activities include:
  • Work with CRO on Planning & Strategy
  • Customer Acquisition, Retention and Referral
  • Customer Acquisition, Engagement & Retention
  • Manage Social Media Channels
  • Implement Email Marketing Campaigns
  • Develop Notifications / Alert Marketing Campaigns
  • Create Daily Return Incentives
  • Manage Affiliate Partnerships
  • Customer Referral
  • Develop and Implement Referral Strategies
  • Game Invites
  • Link Building
  • Referral Incentives

Essential Requirements
  • Solid understanding of business planning, marketing testing and reporting methodology
  • 2 – 3 years of experience implementing email, social and affiliate campaigns
  • Experience with customer life cycle and segmentation strategy
  • Creative thinker who can generate interesting promotions and write motivational copy
  • Ability to manage multiple projects at once and proactively identify new projects
  • Ability to succinctly communicate both verbally and in writing, and provide clear direction on projects
  • Ability to interface with a wide range of internal teams
  • Excel and project management skills
  • Meticulous attention to detail

Software Implementation and Integration Manager (Remote) - Bethesda, MD

Founded by a patient, our client helps health care providers engage patients and their families in any setting to improve outcomes and performance.  They are leaders in interactive patient care, and their ambulatory platform brings continuity of care to clinics, physician offices and EDs, enhancing the quality and efficiency of the ambulatory encounter.  The power of mobile and web technology provides a consistent check-in experience that saves staff time, improves data accuracy and increases client revenue.  
 
With more than 270 employees across the U.S., our client dedicated to changing the lives of millions of patients and families every year. If you're passionate about working in a high-growth, dynamic and innovative environment that is changing an industry, then we want to hear from you!


About the Role :

The Implementation and Integration Manager – serves as a key role, and is accountable for the successful integration and implementation of their software platform with customer EMR, Credit Card processing and insurance eligibility systems – automating the front office workflow for medical practices. This position requires a balance of project management, humor, hands-on technology, subtle communications, and impressive slight of hand. The role can be based either in one of our two offices or remotely from home.  The Implementation Integrations Manager –  is hands on, working directly with the client, analysts and developers alike to deliver a great software experience to our customers and their patients.


Duties and Responsibilities :
 
  • Manage client projects, working with cross functional teams to develop scope, statement of work and the execution of engagement to ensure success
  • Guide clients through implementation projects by providing expertise on:
    • Adapting front office workflows to meet customer’s unique needs
    • Technical support during initial go live warranty period
    • Managing specification & development of multilingual intake forms
    • Tracking billable consulting hours
    • Managing timelines across several multinational teams
  • Troubleshoot and triage potential issues to identify root cause
  • Provide input to Product Management and Product Development teams on client requests, product usage and usability, and general enhancement opportunities
  • Serve as primary customer account owner during the onboarding process of new customers and work collaboratively to transition post go-live relationship as appropriate
  • Work collaboratively in partnership to contribute to process improvements, tools or resources to enhance the client experience
  • Other duties as assigned
 
About You :
 
  • Self-motivated achiever who thrives in a mix of independence and being part of a team
  • Competitive with a drive for success
  • Customer as the center, always. You are passionate about creating value for your customers
  • Clear ability to identify the right decision makers and influencers as well as the courage to ask the right questions.
  • Authentic, deliberate, and decisive teammate who drives change and success through positivity and humility.
  • Perseverance and determination in managing difficult situations
  • You’re passionate about what we’re doing and won’t stop at anything to deliver on your goals.
  • Able to motivate and influence others through fact based client and product understanding, combined with genuine passion for the product.
  • You set the bar high for yourself and how to get the best out of your colleagues 
  • Thrive in a self-driven and high performance culture
  • Comfortable in operating in and finding your path in “the grey”
  • Deliver quality work on time according to project plan
  • Demonstrated strong organizational and time management skills.
  • Ability to handle multiple assignments simultaneously and with a sense of humor
  • Self-motivated team player with strong inter-personal skills and demonstrated excellent written and verbal communication skills. Experience in consulting or customer service a plus.
  • Excellent relationship building skills
  • Passion for client success
  • Thrive on managing your work flow independently while effectively collaborating internally
 
Requirements:  
 
  • Bachelor’s degree
  • 2+ years on-the-job HL7 and or HIT integrations using API
  • Knowledge and experience with HL7 standards, interface engines, and HL7 message feeds
  • Exceptional client engagement - You know what to say and more importantly, how to say it.
  • Ability to learn new technology while gaining proficiency in several EMR/EHRs
  • Experience with HL7 and APIs, and third party services such as EMPI, EMRs, PMIS, Eligibility & Credit Card Gateways
  • Knowledge of clinical information systems such as EMR, MAR, PACS, Registration, OE, CPOE, etc.
  • The ability to gain proficiency in new technologies. From cloud everything, non-Microsoft work environment to implementations using FHIR & API.

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